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Codima for ITIL

Codima Toolbox ITIL is a completely new slant, its sublimely easy to use and adds Management value at all levels. Financial, Support, Engineering and Management

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Solution: The Network has been upgraded with 33 new Juniper switches that need to be quickly updated with ITIL details

The job is to add values, support details and location details to ITIL. After doing a Discovery the Juniper EX4300-48XP switches appear in the Inventory Explorer and are ready to be updated. As there are a lot of new Juniper Devices the first job is to setup a Filter (one click) to select only these new switches, so they can all be updated in one operation taking a few seconds.
This is a new network based on subnet 10.87.*.* so to avoid updating any existing matching Juniper EX4300-48XP switches we filter on the subnet match. Then match the vendor and do a true wildcard match on the Switch Type. For this to work needs precision filters, such as those uniquely provided by Inventory Explorer. That’s the new switch boxes selected; next we do an update on all common details in one operation.

Here we set ALL the common details in a single operation for Location, Commercial, Maintenance, Engineering and also the Custom Field ‘Internal Reference Code’. Job done.
At a later date, we need to adjust the support contact for all devices in one operation.
Could not be simpler.

This time using the same Filter, we click on the Support Contact tick box, and enter ‘Contract Support Co’. Click on save, then all done in seconds.

Solution: Updating kit residual values

This time using the same Filter, we click on the Support Contact tick box, and enter ‘Contract Support Co’. Click on save, then all done in seconds.
Then simply type in the new valuation, and tick the update tick box, all selected devices will be updated in a flash.

Solution: What is the purchase price of all the Routers in the Network by Product Type

Simply select the Commercial Tab and then the Asset Value Tab.

The Routers values are summed per router type, in this very simple example.

Solution: I need to add our own Custom Details like Power Rail Connection

The user has added a new Field called Power Rail to track what devices are connected to which Power Supplies. Then wants to know which devices are plugged into the mains thru a consumer 13A plug.
A Filter is set matching the Power Rail Custom Field, all fields can be filtered in Codima Toolbox.

Then a grid appears showing the devices plugged into regular mains sockets, rather than UPS. This can be exported to Excel or printed – like with all grids and graphs in Codima Toolbox.

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